Business Analyst/Trainer

Job Locations US-IN-Indianapolis
ID
2020-1031
Category
Information Technology
Type
Full Time

Description of Duties

aFit is a WBE based in Indianapolis that is committed to being an ethical, responsive, and results-driven company that provides information technology and medical services for government projects. To potential clients, aFit offers a suite of services including strategic planning, software development, and implementation of software packages from Salesforce, Microsoft, and others.

 

We are seeking a entry level Business Analyst/Trainer who can work with our customers and internal delivery team to ensure successful identification and implementation of requirements for our projects. The Business Analyst would be responsible for defining, analyzing, validating and documenting business requirements and creating training around Salesforce. Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients' business. Outstanding listening skills, genuine interest in fostering teamwork, a willingness to provide honest feedback, and extreme ownership are keys to the success of our projects. If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you!

 

Description of Duties:

 

  • Able to elicit and identify project requirements from client end users.
  • Responsible for validating requirements by providing option comparisons and justifications.
  • Creation of project documentation to include user manuals, training deliverables, business requirements documentation, test scripts and work product validation.
  • Develop and deliver end user training curriculums based on client’s business processes and Salesforce applications
  • Capable of providing gap analysis and needs assessments to uncover business need.
  • Accountable for reviewing and finalizing extensive functional and technical documentation.
  • Able to elicit and translate high-level business needs into specific and concise processes.
  • Proficient in testing to ensure successful execution and appropriate application of solutions.
  • Accountable for self-organization and tracking completion of assigned tasks including successful delivery of assigned project milestones.

Desired Skills & Experience

  • Excellent communication skills to include internal/external interaction, documentation and presentations.
  • Experience working in SDLC, testing and validating solutions, and working as a Business Analyst.
  • Experience with Salesforce is preferred.
  • Proven ability to self-manage and complete project deliverables.
  • Confident in making decisions, accurate, detailed-oriented and able to problem solve/analyze.
  • Good interpersonal, listening, written and verbal communication and basic project management skills.
  • Functional and/or Technical Certifications as deemed appropriate for specialization.

Education

  • Bachelor’s degree in information technology, computer science or business administration required.

Options

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